The problem we experienced with our online database at 1and1.com seems to have vanished, at least for now, meaning that our search for a more reliable provider of web space can be done at a more leisurely pace. Now the intent is not to let this blog degenerate into a tirade about the unreliable service 1and1.com can provide. There are, however, a couple of closing notes.
Some earlier posts mentioned 1and1.com in a more or less favorable light. Now that their motto is, “When tech support seems to be needed, seem to provide it”, we don’t want to be thought to be promoting 1and1.com in any way, or giving the impression that we are satisfied with their service.
Finally, a bit of irony. The problem encountered was that the 1and1.com page where one administers the database would never load. This morning, 1and1.com sent an email inviting us to take a survey on how well tech support helped. The email provided a link to a 1and1.com page where the survey could be taken. Unfortunately, that page would never finish loading.
